How Your Small Business Can Profit from Your Unhappy Customers

unhappy customer, girl with a sour face

As small business owners it is easy to find ourselves obsessing about customer satisfaction and positive brand awareness. After all, the opinions that customers form about our products and services can significantly impact sales. We hear from experts (and tell ourselves) that these good vibes are all the more crucial now that businesses from all […]

5 Ways to Get Your Business Out of a Rut

speed hump road sign in orange color

There comes a time in the lifecycle of every business when the growth slows and work becomes less energizing. Maybe it happens after a year, maybe it happens after 20 years, but it’s bound to happen. And when it does, you can be ready with these 5 tips. They’ll help you take charge and make […]