It’s hard to imagine running a gym or fitness center without the right type of software.
The thing to keep in mind is that the software you choose needs to benefit your staff and your clients. As you begin to search for the right universal tool for managing wellness businesses, make sure the following features are included. You can bet that they will see a lot of action.
User Friendly Interface for Employees and Clients
Software with an intimidating interface may be great for people with technical backgrounds, but the product will do nothing to help your employees manage their tasks. Ideally, the interface should be easy to understand and easier to use. That type of setup makes it easier to manage tasks in less time and allows each employee to move on to the next action item for the day.
A simple interface is also good for your clients. The app that they use for all things related to your fitness center must allow them to access data and perform other tasks without having to guess about what icon to touch. Your clients will readily use a simple interface more often, something that saves them and your staff a lot of time and effort.
Easy to Send and Receive Payments
The best software management packages make it simple for clients to remit payments to you. Those payments may be to purchase merchandise, pay monthly membership dues, or provide any payment due for some upcoming special event. The software should provide real-time confirmations that the payments were received and applied to the client’s account.
On the other end, your staff should see updates on accounts statuses in real time. That includes the ability to see orders for merchandise that were placed and paid for in full. They can use that information to prepare the purchases so that clients can pick them up the next time they visit the gym or spa.
Notifications and Simple Registrations
You definitely want the software to allow new clients to sign up. Along with that, it’s great if you invest in software that makes it easy to register for classes or upcoming events. Once the registration is done and the payment is received, the software should supply the client with confirmations. At the same time, the software should update in real time so that your staff knows how many slots are still available in a class, who has registered, and any other information they need to ensure everything goes smoothly with those events.
Simple Checking In and Out
You definitely want software that makes it easy for clients to check in when they enter the gym, and check out as they leave. This prevents lines at the front desk during peak times, since clients can use the app to check in and move directly to the locker rooms. Since they use the same app to check out when they leave, your staff always knows at a glance how many people are on the premises, who’s there, and who was there earlier but has since left.
There are plenty of options for Wellnessliving salon management software on the market. They don’t all include the same features or functions. Compare several software packages carefully and test out the top two or three. It won’t take long to find the one that’s right for your business.